Canadian Legal Digital Survey
THE 2016 CLDS REPORT
fSquared Marketing gathered in-depth data on the Canadian legal market, to help law firms customize their legal marketing efforts in the realm of digital processes and content strategies.
With continued disruption in the legal market, and trends such as ‘client empowerment’, excess capacity and budget pressures from (and on) in-house counsel, becoming ever more the norm, the ability for law firms to understand the needs and communication habits of their clients is never more important.
For our Canadian Legal Digital Survey, we approached In-House Counsel and law firm CMOs for their thoughts on the internet, social media, client feedback programs, electronic billing and client portals in relation to their external legal counsel.